Easily transfer funds between Janney and other financial institutions using the Money Transfer feature within Janney’s Online Access.

Using electronic transfers offers convenience, speed, and security. It enables seamless transactions without the need for physical checks or cash, reducing the risk of errors, and providing real-time tracking of funds.
 

Benefits:

  • Enables quicker access to your funds
  • Reduce your risk of check fraud
  • Easily review your transfer history


How to transfer funds using Online Access:

 

Step 1

Step 1:

Once logged into Online Access, select Transfer Cash from your home page.

Step 2

Step 2:

Select the transfer type, accounts, dollar amount and select Next.

Step 3

Step 3:

Validate and accept terms of use. Verify your identity and hit Submit.

Frequently Asked Questions:


Can I make contributions or withdrawals to retirement accounts?

Yes. Using the money transfer feature within Online Access, you can make contributions to your Janney IRA or Roth IRA accounts. You can also track and withdraw Required Minimum Distributions (RMDs) from your Janney retirement accounts.

Can I see a list of my deposits and withdrawals?

Yes. By selecting the History tab from the Funds Transfer section of Online Access, you can view your previous transactions.

Can I set up direct deposits?

Yes. Your Janney Financial Advisor can assist you in setting up recurring electronic funding through Automated Clearing House (ACH). For more information, visit Automatic Direct Deposit Services (janney.com).

Who can I contact with Online Access questions?

For additional questions related to Online Access, please reach out to our Online Services team at 888.882.0012, or OnlineServices@janney.com.


Need Assistance?

If you have trouble using the app, you may contact the Online Services team. Please have your Janney account information ready.

  • Phone: 888.882.0012
  • Email: OnlineServices@janney.com
  • Monday through Friday:7AM – 7PM EST
  • Saturday, Sunday, and Holidays:7AM – 12PM EST

 

 


 

 

Talk with a Janney Financial Advisor

You don’t need to go it alone. Wherever you are on your wealth journey, we can build a tailored financial plan and make recommendations that are aligned with your best interest and unique needs, goals, and preferences. Contact us today to discuss how we can put a plan in place designed to help you reach your financial goals.

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For more information about Janney, please see Janney’s Relationship Summary (Form CRS) on www.janney.com/crs which details all material facts about the scope and terms of our relationship with you and any potential conflicts of interest.

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